This privacy Policy of personal data (hereinafter – the privacy Policy) applies to all information that the online store “Flower house”, located on the domain name https://cvetochniydom.ru/, may obtain information about the User during the use of the website of the online store, programs and products of the online store.

1. DEFINITION OF TERMS
1.1 this privacy Policy uses the following terms:
1.1.1. “The administration of the site Internet-shop (hereinafter – site Administration)” – authorized employees on site management who organize and (or) processes personal data and determines the purposes of processing personal data, the scope of the personal data to be processed, actions (operations) committed with personal data.
1.1.2. “Personal data” means any information relating directly or indirectly to a particular or identifiable individual (personal data subject).
1.1.3. “Personal data processing” means any action (operation) or a set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has access to personal data not to allow their distribution without the consent of the subject of personal data or other legal grounds.

1.1.5. “User of the website of the online store (hereinafter ? User) ” – a person who has access to the Website through the Internet and uses The website of the online store.
1.1.6. “Cookies” — a small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open a page of the corresponding site.
1.1.7. “IP address” is a unique network address of a node in a computer network built on the IP Protocol.
2. GENERALITIES

2.1. The User’s use of the website of the online store means acceptance of this privacy Policy and the terms of processing of personal data of the User.

2.2. In case of disagreement with the terms of the privacy Policy, the User must stop using the website of the online store.
2.3.This privacy Policy applies only to the website of the online store Flower house. The online store does not control and is not responsible for the websites of third parties to which the User can click on the links available on the website of the online store.
2.4. The administration of the site does not verify the accuracy of personal data provided by the User of the website of the online store.
3. SUBJECT OF PRIVACY POLICY
3.1. This privacy Policy establishes the obligations of the Administration of the website of the online store for non-disclosure and protection of privacy of personal data that the User provides at the request of the Administration of the website when registering on the website of the online store or when placing an order for the purchase of Goods.
3.2. Personal data allowed to be processed under this privacy Policy are provided by the User by filling out the registration form on the website of the online store Flower house section Title of the section and include the following information:
3.2.1. last name, first name, patronymic of the User;

3.2.2. User’s contact phone number;
3.2.3. e-mail address (e-mail);
3.2.4. the delivery address;
3.2.5. place of residence of the User.
3.3. The online store protects the Data that is automatically transmitted during the viewing of advertising blocks and when visiting pages on which the statistical script of the system (“pixel»):
IP address;
information from cookies;
information about the browser (or other program that accesses the display of advertising);
access time;
the address of the page on which the ad unit is located;
referrer (address of the previous page).
3.3.1. Disabling cookies may result in inability to access parts of the website of the online store that require authorization.
3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
3.4. Any other personal information not mentioned above (purchase history, used browsers and operating systems, etc.) is subject to safe storage and non-proliferation, except as provided in paragraph 5.2. and 5.3. this privacy policy.
4. PURPOSES OF COLLECTING PERSONAL INFORMATION OF THE USER
4.1. The Administration of the website of the online store can use personal data of the User for the purposes of:
4.1.1. Identification of the User registered on the website of the online store to place an order and (or) conclude a Contract of sale of goods remotely with the Flower house.
4.1.2. Providing the User with access to personalized resources Of the website of the online store.

4.1.3. Establishment of feedback with the User, including sending notifications, requests relating to the use Of the website of the online store, provision of services, processing of requests and requests from the User.
4.1.4. Determine the location of the User to ensure security, fraud prevention.
4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.6. Create an account to make purchases if the User has agreed to create an account.
4.1.7. Notification Of the user Of the website of the online store about the status of the Order.
4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, dispute of payment, determination of the right to receive a credit line by the User.
4.1.9. Providing the User with effective customer and technical support in case of problems associated with the use Of the website of the online store.
4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store.
4.1.11. Implementation of advertising activities with the consent of the User.
4.1.12. Providing the User with access to the websites or services of the partners of the online store in order to receive products, updates and services.
5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING
5.1. Processing of personal data of the User is carried out without limitation of time, in any lawful way, including in information systems of personal data with use of means of automation or without use of such means.
5.2. The user agrees that the site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order issued on the website of the online store “Flower house”, including the delivery of Goods.
5.3. Personal data of the User can be transferred to authorized bodies of the state power of the Russian Federation only on the bases and in the order established by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of personal data, the site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal data of the User.
6. OBLIGATIONS OF THE PARTIES
6.1. The user is obliged to:
6.1.1. Provide information about personal data necessary for using the website of the online store.
6.1.2. Update, Supplement the provided information about personal data in case of changes in this information.

6.2. Site administration is obliged to:
6.2.1. Use the information obtained exclusively for the purposes specified in paragraph 4 of this privacy Policy.
6.2.2. To provide storage of confidential information in secret, not to disclose without the prior written permission of the User, and also not to carry out sale, exchange, publication, or disclosure in other possible ways of the transferred personal data of the User, except for item 5.2. and 5.3. this privacy policy.
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure commonly used to protect such information in existing business transactions.

6.2.4. To implement blocking of personal data relating to that User after the request or the request of the User or his legal representative or authorised body on protection of the rights of personal data subjects for a period of check, in case of detection of inaccurate personal data or misconduct.
7. RESPONSIBILITY OF PARTIES
7.1. The site administration, which has not fulfilled its obligations, shall be liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation, except for the cases provided for in paragraph 5.2., 5.3. and 7.2. this privacy policy.
7.2. In case of loss or disclosure of Confidential information, the site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party prior to its receipt by the site Administration.
7.2.3. Was disclosed with the consent of the User.

8. DISPUTE RESOLUTION
8.1. Before going to court with a claim for disputes arising from the relationship between The user of the website of the online store and the site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2 .The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing about the results of consideration of the claim.
8.3. If no agreement is reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
8.4. The current legislation of the Russian Federation applies to this privacy Policy and the relations between the User and the site Administration.
9. ADDITIONAL CONDITION
9.1. The site administration has the right to make changes to this privacy Policy without the User’s consent.

9.2. The new privacy Policy shall enter into force from the moment it is posted On the website of the online store, unless otherwise provided by the new version of the privacy Policy.
9.3. Any suggestions or questions regarding this privacy Policy should be reported https://cvetochniydom.ru/kontakty/
9.4. The current privacy Policy is available on the page at https://cvetochniydom.ru/en/privacy/